Pre-Shipment usually means that the product is either still packing, or it’s sitting in a huge pile of other packages that are waiting to be collected from our shipping partner.
If there’s any unintended delay in shipment, please be patient with us. In case we’re unable to fulfill your order even after 14 business days, we will process a 100% refund of your amount, which will be credited to your account in 5-7 business days.